Privacy Policy

Welcome to Informed Patient Online. We are committed to protecting the privacy and security of our users, including patients, caregivers, healthcare professionals, and visitors using our platform.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website, patient dashboards, questionnaires, educational resources, and related services.

By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• Gender
• Login credentials
• Emergency contact information

Health-Related Information

• Symptoms and medical history
• Cancer-related information
• Treatment details
• Safety alerts and side effects
• Blood report data
• Wellness assessments
• Appointment or care-related information

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Pages visited
• Cookies and analytics data

2. How We Use Your Information

• Provide patient support and monitoring services
• Display personalized dashboards and alerts
• Improve healthcare communication
• Enable questionnaire and reporting features
• Send notifications and reminders
• Improve platform functionality and user experience
• Maintain security and prevent unauthorized access
• Comply with legal and healthcare obligations

3. Health Information & Confidentiality

We understand that medical information is highly sensitive. All patient-related information is treated confidentially and is only accessible to:

• Authorized healthcare providers
• Authorized administrators
• The patient themselves
• Personnel with legitimate operational or technical access requirements

4. Cookies & Analytics

We may use cookies and similar technologies to:

• Keep users logged in
• Improve website performance
• Analyze traffic and usage trends
• Personalize user experience

Users may disable cookies through browser settings; however, some features may not function properly.

5. Sharing of Information

We do not sell or rent personal information.

We may share information only in the following circumstances:

• With healthcare professionals involved in patient care
• With trusted service providers assisting platform operations
• When required by law or legal process
• To protect rights, safety, or security
• During business transfers or restructuring

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect data, including:

• Secure authentication systems
• Encrypted communications where applicable
• Restricted administrative access
• Regular monitoring and maintenance

While we strive to protect your information, no internet-based system can guarantee absolute security.

7. Data Retention

We retain personal and medical information only as long as necessary for:

• Providing services
• Legal compliance
• Healthcare documentation requirements
• Security and auditing purposes

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information
• Request corrections
• Request deletion of data
• Withdraw consent where applicable
• Request a copy of stored data
• Report privacy concerns

9. Children’s Privacy

Informed Patient Online is not intended for unsupervised use by children without parental or guardian involvement.

10. Third-Party Services

Our platform may contain links or integrations with third-party services including:

• Email providers
• Hosting providers
• Analytics platforms
• Cloud storage providers
• Healthcare or communication integrations

We are not responsible for the privacy practices of third-party platforms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

12. Contact Us